The friendly staff at the reception desk are happy to answer any questions. A baggage storage service, a safe and a playroom are available. Wireless internet access (no extra charge) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. A lift and wheelchair-accessible facilities are available. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (no extra charge). A bicycle hire service gives guests the opportunity to explore the surrounding area independently.